Fast Response Times
We respond in minutes, not days — keeping your systems running and your staff productive. Our team responds quickly to every request, so issues are handled before they disrupt your business. Whether it’s a slow computer, email problem, or network outage, you’ll get real, live technicians working on it right away.
Comprehensive I.T. Services
Edge Tech NY has over 10 years of experience in the tech industry, offering efficient and reliable Long Island IT support & Microsoft 365 services. We handle server disasters, hardware malfunctions, software glitches, and performance optimization to get your system back on track.
What Happens When You Call Us
1️⃣ You Reach a Real Person
When you call or email, you’re not routed to a call center or forced into a ticket maze. You speak directly with a local technician who knows your business and can start helping right away.
2️⃣ Same-Day Response
All issues are handled the same day. We resolve problems remotely whenever possible to save time, and come on-site when needed—no waiting days for a callback.
3️⃣ Fix First, Explain Simply
We focus on getting you back to work fast. Once the issue is resolved, we explain what happened and how to prevent it—clearly and without technical jargon.
4️⃣ Ongoing Protection
For monthly support clients, we don’t just fix problems—we help prevent them. Your systems stay monitored, updated, and secured so small issues don’t turn into expensive downtime.